Privacy Policy
How we collect, use and protect your personal information.
Last updated: 15/05/2026
Who we are
This website is operated by Panoramic Windows (London) Ltd. Our registered office is 336 Limpsfield Rd, South Croydon, CR2 9BX.
What information we collect
When you contact us via the enquiry form, by phone or by email, we collect the information you provide (typically your name, contact details, and details of your enquiry). We use this information only to respond to you and to provide the products or services you've asked about.
How we use it
We use your information to: respond to enquiries, arrange site visits, prepare quotations, and to fulfil orders. We do not sell your data and we do not share it with third parties for marketing purposes.
How long we keep it
We retain enquiry and customer records for as long as is reasonably necessary for the purposes set out above and to meet our legal obligations.
Your rights
Under UK GDPR you have the right to access the personal data we hold about you, to ask us to correct or delete it, and to object to certain processing. To exercise any of these rights, please contact us.
Cookies
This website uses only essential cookies required for the site to function. We do not use tracking or advertising cookies by default.
Complaints
If you have a concern about how we handle your data, please get in touch and we'll do our best to resolve it. You also have the right to complain to the Information Commissioner's Office (ICO).